Vehicle recall 19V666000 · September 18, 2019
2019 Mercedes-Benz Metris
The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
- Consequence
- The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V666000
- Reported to NHTSA
- September 18, 2019
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS2KOPFSTU
- Owner notification
- April 20, 2020
- Vehicles potentially affected
- 29
- Initiated by
- the manufacturer
- Components
- Seats › Front assembly › Head restraint
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Metris (2019): 2019
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