Vehicle recall 19V693000 · October 2, 2019
Mercedes-Benz Metris, Sprinter 1500 and 3 more models
The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Consequence
- Failure to identify loose safety related parts can increase the risk of crash and injury.
- Remedy
- DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Recall details
- NHTSA campaign
- 19V693000
- Reported to NHTSA
- October 2, 2019
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VSX566ZP25
- Owner notification
- November 15, 2019
- Vehicles potentially affected
- 19
- Initiated by
- the manufacturer
- Components
- Unknown or other
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Metris (2018-2019): 2019, 2018
- Mercedes-Benz Sprinter 1500 (2018-2019): 2019, 2018
- Mercedes-Benz Sprinter 2500 (2018-2019): 2019, 2018
- Mercedes-Benz Sprinter 3500 (2018-2019): 2019, 2018
- Mercedes-Benz Sprinter 4500 (2018-2019): 2019, 2018
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.