Vehicle recall 19V722000 · October 10, 2019
Western Star 4900 and 5700
The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
- Consequence
- A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
- Remedy
- DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V722000
- Reported to NHTSA
- October 10, 2019
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign
- FL834
- Owner notification
- September 21, 2020
- Vehicles potentially affected
- 2,547
- Initiated by
- the manufacturer
- Components
- Structure › Body › Door
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Western Star 4900 (2017-2020): 2020, 2019, 2018, 2017
- Western Star 5700 (2017-2020): 2020, 2019, 2018, 2017
Has your Western Star been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Western Star dealer can also check your VIN. Recall repairs are free.