Vehicle recall 19V769000 · October 25, 2019
2020 Western Star 4700
The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
- Consequence
- This loss of connection would result in a loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V769000
- Reported to NHTSA
- October 25, 2019
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign
- FL-835
- Owner notification
- November 27, 2019
- Vehicles potentially affected
- 1,331
- Initiated by
- the manufacturer
- Components
- Steering
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Western Star 4700 (2020): 2020
Has your Western Star been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Western Star dealer can also check your VIN. Recall repairs are free.