Vehicle recall 19V873000 · December 10, 2019

2019-2020 Jayco Travel Trailer White Hawk

The rear emergency escape window can not fully open due to the placement of exterior ladder.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Consequence: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Remedy: Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign: 19V873000
Reported to NHTSA: December 10, 2019
Filed by: Jayco, Inc.
Manufacturer campaign: 9901503
Owner notification: December 20, 2019
Vehicles potentially affected: 51
Initiated by: the manufacturer
Components: Structure › Emergency › Escape/egress/exit

Recall 19V873000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Jayco Travel Trailer White Hawk (2019-2020): 2020, 2019

Has your Jayco Travel Trailer been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Jayco Travel Trailer dealer can also check your VIN. Recall repairs are free.