Vehicle recall 19V886000 · December 12, 2019
2018-2019 Chrysler Pacifica
A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V886000
- Reported to NHTSA
- December 12, 2019
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign
- VE2
- Owner notification
- January 9, 2020
- Vehicles potentially affected
- 20,441
- Initiated by
- the manufacturer
- Components
- Back over prevention › Sensing system › Camera; Equipment › Electrical › Radio/tape deck/cd etc.
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chrysler Pacifica (2018-2019): 2019, 2018
Has your Chrysler been repaired?
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