Vehicle recall 20V025000 · January 17, 2020
Chevrolet 4500HD, Isuzu NPR-HD and 7 more models
Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
- Consequence
- In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
- Remedy
- Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V025000
- Reported to NHTSA
- January 17, 2020
- Filed by
- Isuzu Technical Center of America, Inc.
- Manufacturer campaign
- V2001
- Owner notification
- February 20, 2020
- Vehicles potentially affected
- 1,138
- Initiated by
- the manufacturer
- Components
- Seat belts › Front › Webbing
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chevrolet 4500HD (2019-2020): 2020, 2019
- Chevrolet 4500XD (2020): 2020
- Chevrolet 5500HD (2020): 2020
- Chevrolet 5500XD (2020): 2020
- Isuzu NPR (2019): 2019
- Isuzu NPR-HD (2019-2020): 2020, 2019
- Isuzu NPR-XD (2020): 2020
- Isuzu NQR (2020): 2020
- Isuzu NRR (2020): 2020
Has your Chevrolet been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Chevrolet dealer can also check your VIN. Recall repairs are free.