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Vehicle recall 20V025000 · January 17, 2020

Chevrolet 4500HD, Isuzu NPR-HD and 7 more models

Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
20V025000
Reported to NHTSA
January 17, 2020
Filed by
Isuzu Technical Center of America, Inc.
Manufacturer campaign
V2001
Owner notification
February 20, 2020
Vehicles potentially affected
1,138
Initiated by
the manufacturer
Components
Seat belts › Front › Webbing
Recall 20V025000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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