Vehicle recall 20V068000 · February 7, 2020
Mercedes-Benz AMG C43, AMG C63 S and 9 more models
An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V068000
- Reported to NHTSA
- February 7, 2020
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign
- 2020030016
- Owner notification
- April 14, 2020
- Vehicles potentially affected
- 239
- Initiated by
- the manufacturer
- Components
- Communication
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG C43 (2020): 2020
- Mercedes-Benz AMG C63 S (2020): 2020
- Mercedes-Benz AMG CLS53 (2020): 2020
- Mercedes-Benz AMG E53 (2020): 2020
- Mercedes-Benz AMG GLC63 (2020): 2020
- Mercedes-Benz AMG GT63 (2020): 2020
- Mercedes-Benz AMG GT63S (2020): 2020
- Mercedes-Benz C300 (2020): 2020
- Mercedes-Benz E 450 (2020): 2020
- Mercedes-Benz E350 (2020): 2020
- Mercedes-Benz GLC 300 (2020): 2020
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.