Vehicle recall 20V089000 · February 14, 2020
Mercedes-Benz GLE 350, GLE 450 and 9 more models
The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Consequence
- If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V089000
- Reported to NHTSA
- February 14, 2020
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign
- 2020030019
- Owner notification
- March 31, 2020
- Vehicles potentially affected
- 2,101
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG CLA35 (2020): 2020
- Mercedes-Benz AMG GLE53 (2021): 2021
- Mercedes-Benz AMG GLE63 S (2021): 2021
- Mercedes-Benz AMG GLS63 (2021): 2021
- Mercedes-Benz CLA 250 (2020): 2020
- Mercedes-Benz GLE 350 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 450 (2020-2021): 2021, 2020
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
- Mercedes-Benz GLS450 (2020-2021): 2021, 2020
- Mercedes-Benz GLS580 (2021): 2021
- Mercedes-Benz Maybach GLS600 (2021): 2021
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.