Vehicle recall 20V111000 · February 26, 2020
2017 Custom Fire Side Mount Pumper
The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
- Consequence
- If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
- Remedy
- Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V111000
- Reported to NHTSA
- February 26, 2020
- Filed by
- Custom Fire Apparatus, Inc.
- Owner notification
- February 26, 2020
- Vehicles potentially affected
- 1
- Initiated by
- the manufacturer
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Custom Fire Side Mount Pumper (2017): 2017
Has your Custom Fire been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Custom Fire dealer can also check your VIN. Recall repairs are free.