Vehicle recall 20V183000 · March 26, 2020
Dodge Durango and Jeep Grand Cherokee
The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- Consequence
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V183000
- Reported to NHTSA
- March 26, 2020
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign
- W22
- Owner notification
- May 21, 2020
- Vehicles potentially affected
- 515
- Initiated by
- the manufacturer
- Components
- Power train › Driveline › Differential unit
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Dodge Durango (2019): 2019
- Jeep Grand Cherokee (2019): 2019
Has your Dodge been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.