Vehicle recall 20V250000 · May 5, 2020
Ford Transit and Ram Promaster
The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
- Consequence
- An unsecured occupant has an increased risk of injury in the event of a crash.
- Remedy
- National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V250000
- Reported to NHTSA
- May 5, 2020
- Filed by
- National Van Builders, Inc.
- Manufacturer campaign
- 20E-004
- Owner notification
- May 19, 2020
- Vehicles potentially affected
- 5
- Initiated by
- the manufacturer
- Components
- Seat belts › Front › Retractor
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Transit (2019-2020): 2020, 2019
- Ram Promaster (2019): 2019
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.