Vehicle recall 20V281000 · May 18, 2020
Western Star 4700 and 5700
A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
- Consequence
- An engine stall may increase the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V281000
- Reported to NHTSA
- May 18, 2020
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign
- FL-852
- Owner notification
- June 23, 2020
- Vehicles potentially affected
- 2,987
- Initiated by
- the manufacturer
- Components
- Electrical system › Wiring
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Western Star 4700 (2019-2021): 2021, 2020, 2019
- Western Star 5700 (2019-2021): 2021, 2020, 2019
Has your Western Star been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Western Star dealer can also check your VIN. Recall repairs are free.