Vehicle recall 20V337000 · June 9, 2020
Entegra Accolade, Jayco Alante and 10 more models
The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Consequence
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V337000
- Reported to NHTSA
- June 9, 2020
- Filed by
- Jayco, Inc.
- Manufacturer campaign
- 9901508
- Owner notification
- June 15, 2020
- Vehicles potentially affected
- 449
- Initiated by
- the manufacturer
- Components
- Visibility › Glass, side/rear
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Entegra Accolade (2020): 2020
- Entegra Emblem (2020): 2020
- Entegra Esteem (2020): 2020
- Entegra Qwest (2020): 2020
- Entegra redundant Odyssey (2020): 2020
- Entegra Vision (2020): 2020
- Jayco Alante (2020): 2020
- Jayco Greyhawk (2020): 2020
- Jayco Melbourne (2020): 2020
- Jayco Precept (2020): 2020
- Jayco Redhawk (2020): 2020
- Jayco Seneca (2020): 2020
Has your Entegra been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Entegra dealer can also check your VIN. Recall repairs are free.