Vehicle recall 20V351000 · June 12, 2020
Keystone Alpine, Keystone Avalanche and 6 more models
The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
- Consequence
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V351000
- Reported to NHTSA
- June 12, 2020
- Filed by
- Keystone RV Company
- Manufacturer campaign
- 20-375
- Owner notification
- July 24, 2020
- Vehicles potentially affected
- 428
- Initiated by
- the manufacturer
- Components
- Visibility › Glass, side/rear
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Crossroads Redwood (2020): 2020
- Dutchmen Voltage (2020): 2020
- Keystone Alpine (2020): 2020
- Keystone Avalanche (2020): 2020
- Keystone Fuzion (2020): 2020
- Keystone Laredo (2020): 2020
- Keystone Montana (2020): 2020
- Keystone Raptor (2020): 2020
Has your Crossroads been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Crossroads dealer can also check your VIN. Recall repairs are free.