Vehicle recall 20V373000 · June 24, 2020
Toyota RAV4 and RAV4 Hybrid
Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- Consequence
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V373000
- Reported to NHTSA
- June 24, 2020
- Filed by
- Toyota Motor Engineering & Manufacturing
- Manufacturer campaign
- 20TB11 / 20TA11
- Owner notification
- August 17, 2020
- Vehicles potentially affected
- 46
- Initiated by
- the manufacturer
- Components
- Steering › Electric power assist system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Toyota RAV4 (2019-2020): 2020, 2019
- Toyota RAV4 Hybrid (2020): 2020
Has your Toyota been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.