Vehicle recall 20V388000 · July 2, 2020
Jayco Melbourne, Jayco Melbourne Prestige and 1 more model
The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- Consequence
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V388000
- Reported to NHTSA
- July 2, 2020
- Filed by
- Jayco, Inc.
- Owner notification
- July 14, 2020
- Vehicles potentially affected
- 666
- Initiated by
- the manufacturer
- Components
- Structure › Frame and members › Underbody shields; Service brakes, air › Supply › Hoses, lines/piping, and fittings
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Entegra Qwest (2019-2021): 2021, 2020, 2019
- Jayco Melbourne (2019-2021): 2021, 2020, 2019
- Jayco Melbourne Prestige (2019-2021): 2021, 2020, 2019
Has your Entegra been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Entegra dealer can also check your VIN. Recall repairs are free.