Vehicle recall 20V505000 · August 26, 2020
Volkswagen Atlas, Volkswagen Atlas Cross Sport and 4 more models
Parts of the front seat frame and backrest adjuster may not have been welded properly.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Consequence
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V505000
- Reported to NHTSA
- August 26, 2020
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 72L1, 72K8, 72K9
- Owner notification
- September 11, 2020
- Vehicles potentially affected
- 5,376
- Initiated by
- the manufacturer
- Components
- Seats
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Audi Q5 (2020): 2020
- Audi SQ5 (2020): 2020
- Volkswagen Atlas (2021): 2021
- Volkswagen Atlas Cross Sport (2020): 2020
- Volkswagen Jetta (2020): 2020
- Volkswagen Tiguan (2020): 2020
Has your Audi been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Audi dealer can also check your VIN. Recall repairs are free.