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Vehicle recall 20V578000 · September 23, 2020

2019-2020 MCI D45CRTLE

The seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being used.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Motor Coach Industries (MCI) is recalling certain 2019 D45CRT-LE coaches. The seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being used. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence
The inability to use the seat belts could increase the risk of injury in the event of a collision.
Remedy
MCI will notify owners, and the seat belt manufacturer will modify the seat belt installation for the last row of seats, free of charge. The recall began November 6, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 490.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
20V578000
Reported to NHTSA
September 23, 2020
Filed by
Motor Coach Industries
Manufacturer campaign
SB 490
Owner notification
November 6, 2020
Vehicles potentially affected
56
Initiated by
the manufacturer
Components
Seat belts
Recall 20V578000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your MCI been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A MCI dealer can also check your VIN. Recall repairs are free.