Vehicle recall 20V592000 · September 28, 2020
2015-2019 Utilimaster Ram Promaster
The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V592000
- Reported to NHTSA
- September 28, 2020
- Filed by
- Shyft Group
- Manufacturer campaign
- 20-08
- Owner notification
- December 21, 2020
- Vehicles potentially affected
- 5
- Initiated by
- the manufacturer
- Components
- Power train › Automatic transmission › Lever and linkage › Column shift
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Utilimaster been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Utilimaster dealer can also check your VIN. Recall repairs are free.