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Vehicle recall 20V670000 · October 30, 2020

2020-2021 Keystone Cougar

The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Consequence
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
20V670000
Reported to NHTSA
October 30, 2020
Filed by
Keystone RV Company
Manufacturer campaign
20-389
Owner notification
November 18, 2020
Vehicles potentially affected
1,278
Initiated by
the manufacturer
Components
Equipment › Recreational vehicle/trailer › 120/240 vac electrical system › Inverter
Recall 20V670000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Keystone been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Keystone dealer can also check your VIN. Recall repairs are free.