Vehicle recall 20V712000 · November 17, 2020
Volkswagen Atlas Cross Sport and Atlas
One or both steering knuckles may have been damaged during production.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
Do not drive affected vehicles until they are repaired. This is the manufacturer’s safety advisory for this recall.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
- Consequence
- A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V712000
- Reported to NHTSA
- November 17, 2020
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 40Q6
- Owner notification
- November 19, 2020
- Vehicles potentially affected
- 776
- Initiated by
- the manufacturer
- Components
- Steering
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volkswagen Atlas (2021): 2021
- Volkswagen Atlas Cross Sport (2020-2021): 2021, 2020
Has your Volkswagen been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.