Vehicle recall 20V715000 · November 18, 2020
2019-2021 Keystone Outback
A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
- Consequence
- A buckled frame may fail and increase the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V715000
- Reported to NHTSA
- November 18, 2020
- Filed by
- Keystone RV Company
- Manufacturer campaign
- 20-391
- Owner notification
- December 15, 2020
- Vehicles potentially affected
- 1,296
- Initiated by
- the manufacturer
- Components
- Structure › Frame and members
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Keystone Outback (2019-2021): 2021, 2020, 2019
Has your Keystone been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Keystone dealer can also check your VIN. Recall repairs are free.