Vehicle recall 20V756000 · December 8, 2020
Freightliner Sprinter 1500, Mercedes-Benz Sprinter 1500 and 8 more models
These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
- Consequence
- If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
- Remedy
- DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V756000
- Reported to NHTSA
- December 8, 2020
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3PRIDIBA
- Owner notification
- March 17, 2021
- Vehicles potentially affected
- 9
- Initiated by
- the manufacturer
- Components
- Equipment › Other › Owners/service/other manual
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter (VS30) (2019): 2019
- Freightliner Sprinter 1500 (2019): 2019
- Freightliner Sprinter 2500 (2019): 2019
- Freightliner Sprinter 3500 (2019): 2019
- Freightliner Sprinter 4500 (2019): 2019
- Mercedes-Benz Sprinter (VS30) (2019): 2019
- Mercedes-Benz Sprinter 1500 (2019): 2019
- Mercedes-Benz Sprinter 2500 (2019): 2019
- Mercedes-Benz Sprinter 3500 (2019): 2019
- Mercedes-Benz Sprinter 4500 (2019): 2019
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.