Vehicle recall 21V038000 · February 1, 2021
Volkswagen Jetta and Tiguan
Bolts may be missing from the front seat tracks.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
- Consequence
- The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V038000
- Reported to NHTSA
- February 1, 2021
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 72L6
- Owner notification
- February 18, 2021
- Vehicles potentially affected
- 57
- Initiated by
- the manufacturer
- Components
- Seats › Critical fasteners; Seats
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volkswagen Jetta (2021): 2021
- Volkswagen Tiguan (2021): 2021
Has your Volkswagen been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.