Vehicle recall 21V058000 · February 5, 2021
Mercedes-Benz C300, Mercedes-Benz CLA 250 and 77 more models
Please refer to the Part 573 report for specific vehicle model details.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V058000
- Reported to NHTSA
- February 5, 2021
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2021020025
- Owner notification
- March 12, 2021
- Vehicles potentially affected
- 1,292,258
- Initiated by
- the manufacturer
- Components
- Communication › Auto crash notification; Electrical system › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz A 220 (2019-2020): 2020, 2019
- Mercedes-Benz AMG A35 (2020): 2020
- Mercedes-Benz AMG C43 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG C63 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz AMG CLA35 (2020-2021): 2021, 2020
- Mercedes-Benz AMG CLA45 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG CLS53 (2019-2020): 2020, 2019
- Mercedes-Benz AMG CLS63 (2017-2018): 2018, 2017
- Mercedes-Benz AMG E43 (2017-2018): 2018, 2017
- Mercedes-Benz AMG E53 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz AMG E63 (2018-2021): 2021, 2020, 2019, 2018
- Mercedes-Benz AMG G63 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz AMG G65 (2017-2018): 2018, 2017
- Mercedes-Benz AMG GLA35 (2021): 2021
- Mercedes-Benz AMG GLA45 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG GLB35 (2021): 2021
- Mercedes-Benz AMG GLC43 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG GLC63 (2018-2021): 2021, 2020, 2019, 2018
- Mercedes-Benz AMG GLE43 (2017-2019): 2019, 2018, 2017
- Mercedes-Benz AMG GLE53 (2021): 2021
- Mercedes-Benz AMG GLE63 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG GLS63 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG GT (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz AMG GT C (2018-2020): 2020, 2019, 2018
- Mercedes-Benz AMG GT R (2018-2020): 2020, 2019, 2018
- Mercedes-Benz AMG GT S (2017-2019): 2019, 2018, 2017
- Mercedes-Benz AMG GT43 (2021): 2021
- Mercedes-Benz AMG GT53 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz AMG GT63 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz AMG S63 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz AMG S65 (2018-2019): 2019, 2018
- Mercedes-Benz AMG SL63 (2018-2020): 2020, 2019, 2018
- Mercedes-Benz AMG SL65 (2017-2018): 2018, 2017
- Mercedes-Benz AMG SLC43 (2019-2020): 2020, 2019
- Mercedes-Benz B 250E (2017): 2017
- Mercedes-Benz C 350 E (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz C300 (2016-2021): 2021, 2020, 2019, 2018, 2017, 2016
- Mercedes-Benz CLA 250 (2016-2021): 2021, 2020, 2019, 2018, 2017, 2016
- Mercedes-Benz CLS 450 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz CLS550 (2017-2018): 2018, 2017
- Mercedes-Benz E 300 (2017-2019): 2019, 2018, 2017
- Mercedes-Benz E 350 E (2021): 2021
- Mercedes-Benz E 450 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz E350 (2020-2021): 2021, 2020
- Mercedes-Benz E400 (2017-2018): 2018, 2017
- Mercedes-Benz E550 (2017): 2017
- Mercedes-Benz G 550 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz GLA 250 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz GLB 250 (2020-2021): 2021, 2020
- Mercedes-Benz GLC 300 (2016-2021): 2021, 2020, 2019, 2018, 2017, 2016
- Mercedes-Benz GLC 350 (2018-2020): 2020, 2019, 2018
- Mercedes-Benz GLE 350 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz GLE 350 E (2021): 2021
- Mercedes-Benz GLE 400 (2017-2019): 2019, 2018, 2017
- Mercedes-Benz GLE 450 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 580 (2020): 2020
- Mercedes-Benz GLE550E (2017-2018): 2018, 2017
- Mercedes-Benz GLS 550 (2017-2019): 2019, 2018, 2017
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
- Mercedes-Benz GLS450 (2017-2021): 2021, 2020, 2019, 2018, 2017
- Mercedes-Benz GLS580 (2021): 2021
- Mercedes-Benz S 450 (2018-2020): 2020, 2019, 2018
- Mercedes-Benz S 560 E (2019-2020): 2020, 2019
- Mercedes-Benz S550 (2017): 2017
- Mercedes-Benz S550E (2017): 2017
- Mercedes-Benz S560 (2018-2021): 2021, 2020, 2019, 2018
- Mercedes-Benz S600 (2017): 2017
- Mercedes-Benz S65 AMG (2017): 2017
- Mercedes-Benz S650 (2017): 2017
- Mercedes-Benz SL 450 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz SL 550 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz SL63 (2017): 2017
- Mercedes-Benz SLC 300 (2017-2020): 2020, 2019, 2018, 2017
- Mercedes-Benz SLC 43 AMG (2017-2018): 2018, 2017
- Mercedes-Maybach GLS 600 (2021): 2021
- Mercedes-Maybach S 560 4MATIC (2018-2020): 2020, 2019, 2018
- Mercedes-Maybach S 650 (2019-2020): 2020, 2019
- Mercedes-Maybach S550 (2017): 2017
- Mercedes-Maybach S600 (2017): 2017
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.