Vehicle recall 21V196000 · March 19, 2021
Mercedes-Benz C230, C280 and 15 more models
The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
- Consequence
- A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V196000
- Reported to NHTSA
- March 19, 2021
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2021040012
- Owner notification
- May 7, 2021
- Vehicles potentially affected
- 11,356
- Initiated by
- the manufacturer
- Components
- Visibility › Sun/moon roof assembly
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG C55 (2006): 2006
- Mercedes-Benz AMG CLS55 (2006): 2006
- Mercedes-Benz AMG CLS63 (2007): 2007
- Mercedes-Benz AMG E55 (2006): 2006
- Mercedes-Benz AMG E63 (2007): 2007
- Mercedes-Benz C230 (2006-2007): 2007, 2006
- Mercedes-Benz C280 (2006-2007): 2007, 2006
- Mercedes-Benz C350 (2006-2007): 2007, 2006
- Mercedes-Benz CLK350 (2006-2007): 2007, 2006
- Mercedes-Benz CLK500 (2006): 2006
- Mercedes-Benz CLK550 (2007): 2007
- Mercedes-Benz CLS500 (2006): 2006
- Mercedes-Benz CLS550 (2007): 2007
- Mercedes-Benz E320 (2006-2007): 2007, 2006
- Mercedes-Benz E350 (2006-2007): 2007, 2006
- Mercedes-Benz E500 (2006): 2006
- Mercedes-Benz E550 (2007): 2007
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.