Vehicle recall 21V235000 · April 5, 2021
Freightliner Sprinter 1500, Mercedes-Benz Sprinter 1500 and 6 more models
The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Consequence
- A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V235000
- Reported to NHTSA
- April 5, 2021
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3DISPKI
- Owner notification
- May 28, 2021
- Vehicles potentially affected
- 1,285
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter 1500 (2019-2020): 2020, 2019
- Freightliner Sprinter 2500 (2019-2020): 2020, 2019
- Freightliner Sprinter 3500 (2019-2020): 2020, 2019
- Freightliner Sprinter 4500 (2019-2020): 2020, 2019
- Mercedes-Benz Sprinter 1500 (2019-2020): 2020, 2019
- Mercedes-Benz Sprinter 2500 (2019-2020): 2020, 2019
- Mercedes-Benz Sprinter 3500 (2019-2020): 2020, 2019
- Mercedes-Benz Sprinter 4500 (2019-2020): 2020, 2019
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.