Vehicle recall 21V288000 · April 23, 2021
Mercedes-Benz AMG GLE53, GLE 350 and 4 more models
The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
- Consequence
- Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
- Remedy
- Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V288000
- Reported to NHTSA
- April 23, 2021
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2021040024
- Owner notification
- June 4, 2021
- Vehicles potentially affected
- 6,331
- Initiated by
- the manufacturer
- Components
- Equipment › Appliance › Air conditioner
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG GLE53 (2021): 2021
- Mercedes-Benz GLE 350 (2020): 2020
- Mercedes-Benz GLE 450 (2020): 2020
- Mercedes-Benz GLE 580 (2020): 2020
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
- Mercedes-Benz GLS450 (2020): 2020
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.