Vehicle recall 21V305000 · April 30, 2021
2013-2020 Northstar Ambulance
The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
- Consequence
- A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
- Remedy
- Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V305000
- Reported to NHTSA
- April 30, 2021
- Filed by
- Braun Northwest
- Owner notification
- May 10, 2021
- Vehicles potentially affected
- 3
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Northstar been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Northstar dealer can also check your VIN. Recall repairs are free.