Vehicle recall 21V354000 · May 14, 2021
Mercedes-Benz A 220, AMG A35 and 32 more models
Please refer to MBUSA's recall report for specific vehicle model details.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 21V354000
- Reported to NHTSA
- May 14, 2021
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2021050012
- Owner notification
- June 28, 2021
- Vehicles potentially affected
- 343,191
- Initiated by
- the manufacturer
- Components
- Back over prevention › Sensing system › Camera; Electrical system › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz A 220 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz AMG A35 (2020-2021): 2021, 2020
- Mercedes-Benz AMG CLA35 (2020-2021): 2021, 2020
- Mercedes-Benz AMG CLA45 (2020-2021): 2021, 2020
- Mercedes-Benz AMG CLS53 (2021): 2021
- Mercedes-Benz AMG E53 (2021): 2021
- Mercedes-Benz AMG E63S (2021): 2021
- Mercedes-Benz AMG GLA35 (2021): 2021
- Mercedes-Benz AMG GLA45 (2021): 2021
- Mercedes-Benz AMG GLB35 (2021): 2021
- Mercedes-Benz AMG GLC43 (2020-2021): 2021, 2020
- Mercedes-Benz AMG GLC63 (2020-2021): 2021, 2020
- Mercedes-Benz AMG GLE53 (2021): 2021
- Mercedes-Benz AMG GLE63 S (2021): 2021
- Mercedes-Benz AMG GLS63 (2021): 2021
- Mercedes-Benz AMG GT43 (2021): 2021
- Mercedes-Benz AMG GT53 (2021): 2021
- Mercedes-Benz AMG GT63 (2021): 2021
- Mercedes-Benz AMG GT63S (2021): 2021
- Mercedes-Benz CLA 250 (2020-2021): 2021, 2020
- Mercedes-Benz CLS 450 (2021): 2021
- Mercedes-Benz E 450 (2021): 2021
- Mercedes-Benz E350 (2021): 2021
- Mercedes-Benz GLA 250 (2021): 2021
- Mercedes-Benz GLB 250 (2020-2021): 2021, 2020
- Mercedes-Benz GLC 300 (2020-2021): 2021, 2020
- Mercedes-Benz GLC 350 E (2020): 2020
- Mercedes-Benz GLE 350 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 450 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 580 (2020-2021): 2021, 2020
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
- Mercedes-Benz GLS450 (2020-2021): 2021, 2020
- Mercedes-Benz GLS580 (2021): 2021
- Mercedes-Benz Maybach GLS600 (2021): 2021
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.