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Vehicle recall 21V359000 · May 17, 2021

Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models

The screws for the front door hinges may not have been tightened properly.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Consequence
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
21V359000
Reported to NHTSA
May 17, 2021
Filed by
Daimler Vans USA, LLC
Manufacturer campaign
VS3TURSCHA
Owner notification
June 18, 2021
Vehicles potentially affected
2,016
Initiated by
the manufacturer
Components
Structure › Body › Door › Hinge and attachments
Recall 21V359000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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