Vehicle recall 21V359000 · May 17, 2021
Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models
The screws for the front door hinges may not have been tightened properly.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
- Consequence
- Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
- Remedy
- Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V359000
- Reported to NHTSA
- May 17, 2021
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3TURSCHA
- Owner notification
- June 18, 2021
- Vehicles potentially affected
- 2,016
- Initiated by
- the manufacturer
- Components
- Structure › Body › Door › Hinge and attachments
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Sprinter 1500 (2020): 2020
- Mercedes-Benz Sprinter 2500 (2020): 2020
- Mercedes-Benz Sprinter 3500 (2020): 2020
- Mercedes-Benz Sprinter 4500 (2020): 2020
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.