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Vehicle recall 21V412000 · June 2, 2021

2019-2020 Sutphen Fire Truck

The monitor is used to direct the water stream and adjust the spray pattern.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Consequence
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Remedy
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
21V412000
Reported to NHTSA
June 2, 2021
Filed by
Sutphen Corporation
Owner notification
October 6, 2021
Vehicles potentially affected
8
Initiated by
the manufacturer
Components
Equipment
Recall 21V412000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Sutphen been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Sutphen dealer can also check your VIN. Recall repairs are free.