Vehicle recall 21V412000 · June 2, 2021
2019-2020 Sutphen Fire Truck
The monitor is used to direct the water stream and adjust the spray pattern.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- Consequence
- Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
- Remedy
- Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V412000
- Reported to NHTSA
- June 2, 2021
- Filed by
- Sutphen Corporation
- Owner notification
- October 6, 2021
- Vehicles potentially affected
- 8
- Initiated by
- the manufacturer
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Sutphen Fire Truck (2019-2020): 2020, 2019
Has your Sutphen been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Sutphen dealer can also check your VIN. Recall repairs are free.