Vehicle recall 21V599000 · August 2, 2021
Infiniti Q50, Q60 and 1 more model
A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V599000
- Reported to NHTSA
- August 2, 2021
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign
- R21A9
- Owner notification
- September 14, 2021
- Vehicles potentially affected
- 3,569
- Initiated by
- the manufacturer
- Components
- Back over prevention › Display function
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Infiniti Q50 (2021): 2021
- Infiniti Q60 (2021): 2021
- Infiniti QX80 (2021): 2021
Has your Infiniti been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Infiniti dealer can also check your VIN. Recall repairs are free.