Vehicle recall 21V728000 · September 21, 2021
2019-2021 Ram Promaster City
If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy
- Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V728000
- Reported to NHTSA
- September 21, 2021
- Filed by
- Chrysler (FCA US, LLC)
- Manufacturer campaign
- Y71
- Owner notification
- October 28, 2021
- Vehicles potentially affected
- 23,853
- Initiated by
- the manufacturer
- Components
- Exterior lighting › Turn signal
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ram Promaster City (2019-2021): 2021, 2020, 2019
Has your Ram been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.