Vehicle recall 21V737000 · September 23, 2021

MCI J4500 and E4500

When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Consequence: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign: 21V737000
Reported to NHTSA: September 23, 2021
Filed by: Motor Coach Industries
Manufacturer campaign: R21-024
Owner notification: October 18, 2021
Vehicles potentially affected: 510
Initiated by: the manufacturer
Components: Equipment adaptive/mobility › Wheelchair lift/ramp

Recall 21V737000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

MCI E4500 (2005-2009): 2009, 2008, 2007, 2006, 2005
MCI J4500 (2005-2012): 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005

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