Vehicle recall 21V774000 · October 4, 2021
Infiniti QX60 Hybrid, Nissan Murano Hybrid and 1 more model
The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Consequence
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V774000
- Reported to NHTSA
- October 4, 2021
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign
- R21B4, R21B5
- Owner notification
- March 31, 2022
- Vehicles potentially affected
- 7,634
- Initiated by
- the manufacturer
- Components
- Engine and engine cooling › Engine › Engine control module (ECU/ECM) › Software; Hybrid propulsion system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Infiniti QX60 Hybrid (2014-2017): 2017, 2016, 2015, 2014
- Nissan Murano Hybrid (2015-2016): 2016, 2015
- Nissan Pathfinder Hybrid (2014-2015): 2015, 2014
Has your Infiniti been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Infiniti dealer can also check your VIN. Recall repairs are free.