Vehicle recall 21V779000 · October 6, 2021
Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models
A cable duct may drop out of place due to unlatched engagement hooks inside the battery case.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
- Consequence
- An electrical short can increase the risk of a fire.
- Remedy
- Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V779000
- Reported to NHTSA
- October 6, 2021
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3KABKAN
- Owner notification
- November 2, 2021
- Vehicles potentially affected
- 38
- Initiated by
- the manufacturer
- Components
- Electrical system › Wiring
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Sprinter 1500 (2021): 2021
- Mercedes-Benz Sprinter 2500 (2021): 2021
- Mercedes-Benz Sprinter 3500 (2021): 2021
- Mercedes-Benz Sprinter 4500 (2021): 2021
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.