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Vehicle recall 21V934000 · December 1, 2021

Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models

The spring-loaded rear step bolt fasteners were not properly tightened.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Consequence
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
21V934000
Reported to NHTSA
December 1, 2021
Filed by
Daimler Vans USA, LLC
Manufacturer campaign
VS3HECKTRI
Owner notification
February 11, 2022
Vehicles potentially affected
30
Initiated by
the manufacturer
Components
Structure
Recall 21V934000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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