Vehicle recall 21V934000 · December 1, 2021
Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models
The spring-loaded rear step bolt fasteners were not properly tightened.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
- Consequence
- Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V934000
- Reported to NHTSA
- December 1, 2021
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3HECKTRI
- Owner notification
- February 11, 2022
- Vehicles potentially affected
- 30
- Initiated by
- the manufacturer
- Components
- Structure
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Sprinter 1500 (2021): 2021
- Mercedes-Benz Sprinter 2500 (2021): 2021
- Mercedes-Benz Sprinter 3500 (2021): 2021
- Mercedes-Benz Sprinter 4500 (2021): 2021
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.