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Vehicle recall 22V099000 · February 22, 2022

2015-2018 Mercedes-Benz Metris

A defective memory chip in the rearview camera may cause the display image to freeze.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
22V099000
Reported to NHTSA
February 22, 2022
Filed by
Daimler Vans USA, LLC
Manufacturer campaign
VS2RUEKAM
Owner notification
February 10, 2023
Vehicles potentially affected
17,093
Initiated by
the manufacturer
Components
Back over prevention › Sensing system › Camera
Recall 22V099000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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