Vehicle recall 22V699000 · September 19, 2022
Collins DE, DH and 4 more models
The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 22V699000
- Reported to NHTSA
- September 19, 2022
- Filed by
- Collins Bus Corporation
- Owner notification
- November 21, 2022
- Vehicles potentially affected
- 3,514
- Initiated by
- the manufacturer
- Components
- Equipment › Other › Labels
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Collins DE (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
- Collins DH (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
- Collins SH (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
- Collins SL (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
- Collins TH (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
- Collins TL (2012-2020): 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
Has your Collins been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Collins dealer can also check your VIN. Recall repairs are free.