Vehicle recall 23V177000 · March 17, 2023
Mercedes-Benz GLE 350, GLE 450 and 8 more models
The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
- Consequence
- Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
- Remedy
- Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V177000
- Reported to NHTSA
- March 17, 2023
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2023030014 & 15
- Owner notification
- April 28, 2023
- Vehicles potentially affected
- 61,450
- Initiated by
- the manufacturer
- Components
- Visibility › Defroster/defogger/HVAC system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG GLE53 (2021): 2021
- Mercedes-Benz AMG GLE63 (2021): 2021
- Mercedes-Benz AMG GLS63 (2021): 2021
- Mercedes-Benz GLE 350 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 450 (2020-2021): 2021, 2020
- Mercedes-Benz GLE 580 (2020): 2020
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
- Mercedes-Benz GLS450 (2020-2021): 2021, 2020
- Mercedes-Benz GLS580 (2021): 2021
- Mercedes-Benz Maybach GLS600 (2021): 2021
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.