Vehicle recall 23V187000 · March 20, 2023
Infiniti QX50 and QX55
The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
- Consequence
- An unlocked door may unlatch and open during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V187000
- Reported to NHTSA
- March 20, 2023
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign
- PC962
- Owner notification
- May 10, 2023
- Vehicles potentially affected
- 48
- Initiated by
- the manufacturer
- Components
- Latches/locks/linkages › Doors › Lock
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Infiniti QX50 (2022): 2022
- Infiniti QX55 (2023): 2023
Has your Infiniti been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Infiniti dealer can also check your VIN. Recall repairs are free.