Vehicle recall 23V204000 · March 24, 2023
Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and 6 more models
The instrument cluster may fail to display any information when the vehicle is started.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
- Consequence
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V204000
- Reported to NHTSA
- March 24, 2023
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3KOMBAUS
- Owner notification
- May 5, 2023
- Vehicles potentially affected
- 6,857
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter 1500 (2019-2021): 2021, 2020, 2019
- Freightliner Sprinter 2500 (2019-2021): 2021, 2020, 2019
- Freightliner Sprinter 3500 (2019-2021): 2021, 2020, 2019
- Freightliner Sprinter 4500 (2019-2021): 2021, 2020, 2019
- Mercedes-Benz Sprinter 1500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 2500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 3500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 4500 (2019-2022): 2022, 2021, 2020, 2019
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.