Vehicle recall 23V277000 · April 18, 2023
2012-2014 Nova Bus LFS
The emergency exit window release and label may have been installed in the incorrect location.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nova Bus (US) Inc. (Nova Bus) is recalling certain 2014 LFS and 2012-2013 LFS Artic transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5415.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V277000
- Reported to NHTSA
- April 18, 2023
- Filed by
- Nova Bus (US) Inc.
- Manufacturer campaign
- CR5415
- Owner notification
- June 12, 2023
- Vehicles potentially affected
- 40
- Initiated by
- the manufacturer
- Components
- Structure › Emergency › Escape/egress/exit
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Nova Bus LFS (2012-2014): 2014, 2013, 2012
Has your Nova Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Nova Bus dealer can also check your VIN. Recall repairs are free.