Vehicle recall 23V305000 · April 28, 2023
2020-2022 Ford Explorer
When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V305000
- Reported to NHTSA
- April 28, 2023
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 23C14
- Owner notification
- July 27, 2023
- Vehicles potentially affected
- 523
- Initiated by
- NHTSA’s Office of Vehicle Safety Compliance
- Components
- Back over prevention › Display function
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (2020-2022): 2022, 2021, 2020
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