Vehicle recall 23V309000 · May 2, 2023
Mercedes-Benz EQS 450, EQS 580 and 4 more models
The high-voltage battery monitoring system software may not alert the driver of a battery malfunction.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
- Consequence
- A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
- Remedy
- Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V309000
- Reported to NHTSA
- May 2, 2023
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2023070013
- Owner notification
- August 18, 2023
- Vehicles potentially affected
- 3,828
- Initiated by
- the manufacturer
- Components
- Electrical system › Propulsion system › Traction battery thermal › Management › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG EQS 53 (2022): 2022
- Mercedes-Benz EQS 450 (2022-2023): 2023, 2022
- Mercedes-Benz EQS 450+ (2022): 2022
- Mercedes-Benz EQS 580 (2022-2023): 2023, 2022
- Mercedes-Benz redundant EQE 350 4MATIC (2023): 2023
- Mercedes-Benz S 580 E (2023): 2023
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.