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Vehicle recall 23V402000 · June 4, 2023

2019-2023 Mack Lrbe (electric)

The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
Consequence
A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
Remedy
Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
23V402000
Reported to NHTSA
June 4, 2023
Filed by
Mack Trucks, Inc.
Manufacturer campaign
SC0444
Owner notification
June 23, 2023
Vehicles potentially affected
47
Initiated by
the manufacturer
Components
Electrical system › Wiring › Relays/solenoids
Recall 23V402000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Mack been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Mack dealer can also check your VIN. Recall repairs are free.