Vehicle recall 23V670000 · October 3, 2023
2019-2024 Thomas Built Buses SAF-T-Liner C2
The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Consequence
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Remedy
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V670000
- Reported to NHTSA
- October 3, 2023
- Filed by
- Daimler Trucks North America, LLC
- Manufacturer campaign
- FL982
- Owner notification
- December 1, 2023
- Vehicles potentially affected
- 173
- Initiated by
- the manufacturer
- Components
- Structure › Emergency › Escape/egress/exit › Latching/release system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Thomas Built Buses been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Thomas Built Buses dealer can also check your VIN. Recall repairs are free.