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Vehicle recall 23V687000 · October 13, 2023

2021-2022 Ford Mustang Mach-E

The high voltage battery main contactors may overheat.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Consequence
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
23V687000
Reported to NHTSA
October 13, 2023
Filed by
Ford Motor Company
Manufacturer campaign
23S56
Owner notification
December 29, 2023
Vehicles potentially affected
34,762
Initiated by
NHTSA’s Office of Defects Investigation
Components
Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm)
Recall 23V687000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Ford been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.